Frequently Asked Questions
The questions we hear most often are answered here — anything else, just WhatsApp us.
FAQ
No — you can do everything over WhatsApp text in your own language with our team, and the driver navigates to the confirmed address without needing to speak with you directly. See How to Book.
Yes — the price confirmed before you book already includes tunnel tolls and normal luggage, and won't change because of traffic or waiting.
Hong Kong Island, Kowloon and the New Territories, plus popular spots like Disneyland, Ocean Park and The Peak. See our Airport Taxi Price List, or use the fare calculator for any other address.
Yes, we run 24/7 at the same fixed fare. See Midnight / Red-Eye Flight Taxi.
A standard taxi comfortably fits 4 people with normal luggage — for more, see Groups & Extra Luggage.
Cash, Octopus card, and major credit cards — see Payment Methods.
See Avoid Illegal Taxis — if you've already booked with us, only get into the car whose plate number matches.
Same-day booking works, but a day ahead is more reliable, especially at busy times — see Advance Booking.